Role Details

An exciting opportunity is now available for an ICT/Audio Visual Support Officer to join our expanding, multi-campus College in a permanent, full-time position, commencing early 2025. 

Xavier College seeks a dedicated and technically proficient ICT/AV Support Officer to operate and maintain cutting-edge audio-visual and ICT systems to support the learning outcomes of students and enhance community experiences at each campus.  As ICT/AV Support Officer you will work in close collaboration with the ICT Team and the Head of Digital Technology under the direction of the ICT Operations Manager to ensure ICT & AV activities comply with CESA system requirements and protocols.

The successful candidate will have experience in responsive technical support and ensure smooth operations for events and classroom technologies, contributing to the College’s forward-thinking digital strategy. This is an exciting opportunity to make a meaningful impact in a collaborative and values-driven environment.

Key Responsibilities 

• Prioritise AV support and, maintain all Xavier College audio visual technologies
• Undertake & assist with sound and lighting operations for stage performances
• Assist in the planning of AV upgrades, projects, replacement and repairs
• Operate and support a wide range of audio, visual or ICT equipment
• Provide timely and responsive professional technical support to staff and students for both hardware and software to ensure they have the necessary resources to carry out planned activities
• Assist with the administration of the school ICT device program including the management of warranty and insurance claims
• Maintenance of the ICT Asset Register for equipment, software and documentation
• Assist & carry out planned maintenance of AV equipment. 
• Support and maintenance of VR headsets, and associated equipment

For a further information regarding the ‘Key Responsibilities’ of the role, please view the Position Information Documents located on our College website: https://www.xavier.catholic.edu.au/community/careers/

About you

We are looking for an individual with an ability to quickly comprehend instructions, prioritise tasks and respond appropriately to meet timelines and deliver required results. This role requires an ability to be able to work both autonomously but also collaboratively. Having high-level interpersonal communication skills are essential for success.  

What you need to be successful

• Qualifications in Audio Visual, Lighting & Sound (or equivalent) and/or relevant demonstrated knowledge and experience in a comparable role. Experience with systems and software used in schools is highly desirable
• Previous experience in Audio Visual Technologies.
• Previous experience in a school ICT environment (Desirable)
• Flexibility to be available out of hours to undertake necessary maintenance to minimise impact on users, on occasion, and in cases of emergency or critical situations
• Flexibility to work out of hours, at events, as required by the college

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